Privacy Policy
Last Updated: April 20, 2026
Defender Digital, LLC (“Defender Digital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.defenderdigital.com (the “Website”), interact with our lead magnets, book discovery calls, or engage our services, programs, or retainers (collectively, our “Services”).
By accessing or using our Website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or Services.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as certain information automatically.
Personal Information You Provide
When you opt in to our lead magnets (such as ebooks, guides, webinars, or checklists), schedule a discovery call, inquire about or purchase our retainers, services, or programs, or otherwise communicate with us, we may collect:
Contact Information: First and last name, email address, phone number, and mailing address.
Business and Professional Information: Practice name, specialty (example: medical practice details), job title, and other details about your healthcare practice.
Account and Service-Related Information: Details provided during discovery calls, consultations, onboarding for services, or program participation (such as preferences, goals for patient lead generation, or billing information if applicable).
Communications: Content of messages, emails, form submissions, or call notes.
Automatically Collected Information
When you visit our Website, we and our third-party service providers may automatically collect:
Usage and Device Data: IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to analyze trends, administer the site, track user movements, and gather demographic information. You can manage cookie preferences through your browser settings.
We do not knowingly collect personal information from children under 18.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and improve our Services, including delivering lead magnets, conducting discovery calls, and fulfilling retainers or programs designed to help medical practices generate new patient leads through our 24/7 AI Lead Engine.
To communicate with you, respond to inquiries, send administrative information, and provide updates about our Services.
To personalize your experience and deliver relevant content, offers, or recommendations tailored to your medical practice.
To process transactions, manage billing (if applicable), and enforce our agreements.
For marketing and promotional purposes (with your consent where required), such as sending newsletters or information about similar services.
To analyze usage trends, improve website functionality, and conduct internal research.
To comply with legal obligations, prevent fraud, and protect the security of our Website and Services.
3. How We Share Your Information
We do not sell your personal information for monetary consideration. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in operating the Website and delivering Services (example: email marketing platforms, scheduling tools, hosting providers, analytics services, or payment processors). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as part of the transaction.
Legal Requirements: When required by law, court order, or government request, or to protect our rights, property, or safety (or that of others).
With Your Consent: In other situations with your explicit permission.
We do not share your contact information with unrelated third parties for their own marketing purposes.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Opt-Out and Communication Preferences
You may opt out of receiving promotional emails at any time by following the unsubscribe instructions in our messages or by contacting us. You can also manage cookie preferences via your browser.
California Residents (CCPA/CPRA Rights)
If you are a California resident, you have the following rights regarding your personal information:
Right to Know: Request details about the categories and specific pieces of personal information we have collected, used, or disclosed in the past 12 months.
Right to Delete: Request deletion of your personal information, subject to certain exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell personal information; you may still submit a request if applicable under broader definitions.
Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your rights.
To exercise these rights, contact us using the information below. We will verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable laws.
7. Third-Party Links
Our Website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. International Users
Our Website and Services are hosted in the United States and directed primarily to users in the U.S. If you access our site from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this Policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Defender Digital, LLC
Email: hello@defenderdigital.com
Phone: (706) 237-8250
Registered Address: 7901 4th Street N Suite 300, St. Petersburg, FL 33702
You may also use any contact form available on our Website.